Why do I feel that my water heater is not working and can't heat up?

Our water heater ensures efficiency and safety. It needs to be preheated in advance before use. It is recommended to preheat it in advance according to the time in the user manual to ensure that you can enjoy a satisfactory temperature during use.

Is the installation difficult? Do I need professional help?

No worries! Our hot tub is designed for easy setup with clear instructions and simple connections. Two to three people can assemble it in no time—no special tools required. If you need assistance, our support team is always ready to help!

How many people can fit in this hot tub?

Spacious and comfortable! Depending on the model, it can easily accommodate 4-6 people, making it perfect for family relaxation or social gatherings. The ergonomic design ensures that everyone enjoys a soothing and immersive spa experience.

Can I use this hot tub in winter?

Absolutely! Designed for year-round use, our hot tub features premium insulation and an efficient heating system to keep the water warm even in freezing temperatures. Enjoy a cozy soak under the stars, whether it's a snowy evening or a chilly night.

Is water maintenance complicated?

Not at all! The built-in filtration system keeps the water clean, and with proper water treatment, you can enjoy crystal-clear water with minimal effort. Just replace the filter regularly and use recommended cleaning products for a spa experience.